Who we are
Chem2Clean Carpet Cleaners Dublin provides Carpet cleaning services in Dublin and surrounded areas to private customers and b2b customers.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you choose to provide to us in connection with the carpetcleanersdublin.ie website (this “Website”) will be processed.

What information do we collect
This Website may collect and process data that you provide to us about you, for example through filling out contact forms to request a quotation, and other information that we automatically collect from you using cookies.

  • Contact form
    We use the contact form to get quotation requests/information from you, or other questions you might have if you don’t want to contact us by phone. We use your email and other information you type in the contact form to provide you with the answer or the quote. We don’t use this information for other purposes rather than reply to your email.
  • Sign-up to receive our newsletter
    We have a feature where you can signup for our newsletter to be alerted in case of new post articles and if we run a special offer/promo. We DO NOT disclose our subscribers’ list to any third parties.
  • Calling our telephone number
    When you call Chem2clean by phone, you inquire about a service price or more information. If you book for a service we need to keep your phone number and address in order to go to your location and contact you when we are nearby. Once the job is done, we don’t use this data for other purposes. Unless you require our services on a monthly basis or similar, so we can keep in touch. This has to be approved by you.

Linking to other websites
carpetcleanersdublin.ie contains links to many other websites. This Website does not endorse or favour any specific commercial product or business, except our business only.

A link to a third-party website does not imply endorsement – you must use your own judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to ours, this does not mean or imply that it is unsatisfactory. The linked websites are regularly reviewed in the light of customer usage and feedback.

We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.

Websites that we link to may have ‘Terms and conditions’ that are different from ours. Do not assume that our ‘Terms and conditions’ apply to other websites

Other third-party content
We embed external content from third-party websites such as YouTube. This content can be published from our YouTube Channel, as well as other channels not owned by us. It is delivered using devices and services provided by such third party sites that can be inserted into our site. In case of the content of third-party Youtube channels, We are not responsible for the quality or the content itself.

YouTube
Whilst we have made all reasonable efforts to display only appropriate YouTube videos through the embedded YouTube player, we are not responsible for any YouTube content accessed from our website. After a selected video clip plays, YouTube may suggest related videos, which can be played in the embedded video player. In virtually all cases, these will be directly related to the subject of the selected video. Occasionally, YouTube users may erroneously assign keywords to a video. It is, therefore, possible that an unrelated video could be displayed. Again, we are not responsible for this content. If you are concerned about this possibility, you should avoid viewing YouTube videos from the embedded player on this website.

Security and virus protection
No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.

We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.

Information we collect from you
Information that we may automatically collect in relation to your visits to this Website does not identify you personally. It provides us with data about how you use carpetcleanersdublin.ie and engage with us. We use this information to improve our services and make them more useful to you. The information we collect includes some or all of the following:

Information about your visit to this Website
We collect data about your visit to the website. Once again this information does not identify you personally. This data includes:

  • The pages you visited, when (date and time) you visited them and how long you visited them for
  • The website address from which you accessed this site
  • The website address from which you exited this site
  • Queries via the site’s search engine
  • Internet browser and devices used

We collect information on how you use the site, through cookies. Again this process is standard in the World and common practice.

What we do with the information we collect
We use the information that we collect to understand your needs and provide you with a better service, including the following:

  • respond to any request/feedback you send us if you’ve asked us to
  • send email alerts to you, if you request them
  • provide you with information about our services, if you want it
  • analyse, evaluate and improve this Website via data amalgamated from multiple visitors, which does not identify you personally

Where your data is stored?
We store your data on secure servers in the European Economic Area (EEA).

How long do we keep your information?
If you contact us for a quotation and then you don’t need us to do the job, we don’t keep your details. If you need us to do the job, we keep your details as long as it needs to be sure we reach you and we do the job. If you subscribe to our newsletter we keep your data as long as you are a subscriber. Once you unsubscribe you won’t be in our list anymore.

Who do we share your information with?

We have a Digital Marketing Department who is looking after the health and performance of the website. So they are able to access to website data. Apart from that, we don’t share data with external parties.

Cookies

This is a list of Cookies we use to understand how we can serve you better

Google Analytics

  • _ga
  • _dc_gtm_UA-31883550-1
  • _gid
  • __utma
  • __utmb
  • __utmc
  • __utmz
  • ___utmv
  • SID
  • SSID
  • 1P_JAR
  • APISID
  • Consent
  • HSID
  • NID
  • SAPISID

All of the above: Various duration: a mix of session and “permanent” cookies lasting 30 mins, 6 months, or 1-2 yrs. Anonymously tracks use of the website.  These cookies are set or updated on any page visited. See here for full details. Several cookies are set but all serve the same purpose: to see how people reached the site and used it, including search terms used and referring sites.

YOUTUBE

  • APISID
  • CONSENT
  • HSID
  • LOGIN_INFO
  • PREF
  • SAPISID
  • SSID
  • VISITOR_INFO1_LIVE
  • YSC
  • wide

All of the above: Various duration: a mix of session and “permanent” cookies lasting 30 mins, 6 months, or 1-2 yrs. Anonymously tracks use of the website.  These cookies are set or updated on any page visited. See here for full details. Several cookies are set but all serve the same purpose: to see how people reached the site and used it, including search terms used and referring sites.

Contact us for further information

If you have any specific data protection queries or concerns, you can address it to us using the contact form.

Changes to this privacy policy
Future changes to this Website’s Privacy Policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this Privacy Policy.